Passengers requiring a walking aid, such as a wheelchair, are advised to notify Alitalia in advance. Up to two mobility aids may be checked-in per person without charge. In addition, an airport electric buggy or wheelchair will be provided for use at the airport. On all Alitalia flights, wheelchairs are available on board the aircraft to assist passengers with mobility problems. Aisle seats feature removable armrests for extra convenience. Guide dogs are allowed to travel free of charge in the cabin; however, specific regulations may vary according to country of arrival and departure.
Reduced fares are available for children up to 12 years. For children on their first flight, this airline will present him or her with a First Flight certificate. This may be signed by the captain if required. Special kids sized meals, sweets, and sandwiches may be requested when booking flight tickets. Infant food is available for children up to 2 years old. In addition, strollers may be transported in the hold without charge. Some Alitalia flights allow pets (a cat or dog) to be transported on the plane. In general, owners must be in possession of an up to date passport, and the pet must have a microchip or tattoo.
Alitalia offer various check-in options for the convenience of travellers. These include:
All passengers are allowed to carry on one item of baggage weighing no more than 8kg. In addition, one accessory may be taken into the cabin, such as a briefcase, handbag, or laptop. Weight restrictions of hold luggage may vary according to class and flight route. In general, under no circumstances should it exceed 32kg – this is due to safety reasons.