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As of 2014, this airline carried approximately 54 million passengers during the course of the year. This is a popular airline amongst travellers, and has won several awards, including top European Airline in 2015. As of 2016, the Turkish Airline fleet comprise of about 290 passenger planes, including Airbus, Boeing, and Embraer models.
Turkish Airlines make it easy for passengers to check-in with various options available, including:
It is possible to be allocated a preferred seat through the seat selection option during online check in. For those travelling with family, be sure to make a seat request at the time of reservation. For international Turkish Airlines flights, passengers are expected to arrive at the airport at least 2 hours before departure. For domestic Turkish Airlines flights, be sure to arrive at least 1 hour beforehand. Passengers should be in possession of their boarding pass about 60 minutes before the scheduled time of departure.
Some flight routes offer the digital Planet on-board entertainment system, which features a variety of films including children’s options, documentaries, cartoons, music of all types of genres, and a game channel. It is also possible to send SMS messages and emails through the Planet system. With the exception of domestic flights, meals meeting the dietary requirements of passengers are provided – this includes vegan raw food options.
Turkish Airlines is a child-friendly airline company, and infant meals are available for those travelling with a baby. However, a request for this service must be made at least 24 hours before take-off.
Baggage allowances vary according to the flight class and route travelled. In general, a flight ticket allows for one piece of hold luggage and one piece of cabin luggage. Additional items categorised as personal belongings, such as a purse, camera, or umbrella, may also be carried on. Guide dogs accompanying a visually impaired passenger may travel in the cabin free of charge.